By FirstFiber TechnologiesApril 10th, 20251899 views
A customer complains During generatiing of PDF File with test results marker A is visible on PDF File but marker B isn't visible on page. It seems like there is a problem with scaling of results during export to PDF files. During test where 2 files are created SOR and PDF in SOR file results are looking good. It's only problem with export to PDF.
Please check this out and send newest firmware if You had such problem earlier. If not please check out and give us some updates once it's very high end client and they may order a 10 OTDRs more once we resolve this issue.
This is a softwere bug. Please upgrade your OTDR by the following steps to fix the bug. Step 1. Prepare a FAT32 USB flash disk. Step 2. Put the upgrade file into the USB flash disk. Be careful not to rename the file. Step 3. Insert the USB flash disk into the USB port of OTDR and wait for the USB icon to appear in the OTDR status bar. Step 4. Enter the system setting interface of OTDR and click the "upgrade" button. Then, the screen will display the software upgrade interface, and the upgrade operation will be completed after the software is automatically restarted. Step 5. Finished. Note: the upgrade file is for 8000MAX OTDRs that were pre-installed PDF generater. We strongly suggest you send us your OTDR series number to check if your OTDR can be upgraded or not before you upgrade your OTDR. You can contact our tech support by email tech@FirstFiber.cn
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There is a problem with FF-980REV. When turned on, it gives the error "initialization error" and does not perform its functions.
